Apple PRAM/NVRAM Reset

What is NVRAM?

NVRAM stands for "non-volatile random-access memory" and is the part of your computer's memory that handles the storage of settings like Speaker Volume, Screen Resolution, Startup Disk Selection, and Recent Kernel Panic Information.

Resetting the PRAM/NVRAM in your laptop or desktop is generally the first troubleshooting step that you should take when attempting to distinguish between software and hardware issues. One situation that we tend to run into on a regular basis is a customer's laptop booting directly into their Recovery Partition instead of into the locally installed Operating System. In many cases a simple reset of the PRAM/NVRAM will resolve it.

If you continue to experience issues after following the instructions below please feel free to reach out to use via phone or email. We offer mail-in service in addition to our walk-in service for customers in Portland, OR.

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How to Reset NVRAM

  1. Power off your Mac entirely.
  2. Press the power button.
  3. Hold down Command (⌘), Option, P, and R.
  4. Continue holding these keys until you hear a chime.
  5. Stop pressing down these keys and allow your Mac to boot normally.

If this troubleshooting step does not resolve the issue that you are experiencing or your Mac does not power on at all you may want to consider resetting the SMC (System Management Controller) as well. You can find instructions for that process HERE.

Special Instructions for MacBook Pro 2016 and Newer

  1. Power off your Mac entirely.
  2. Press the power button.
  3. Hold down Command (⌘), Option, P, and R.
  4. Continue holding these keys for thirty-seconds.
  5. Stop pressing down these keys and allow your Mac to boot normally.